CITY MANAGER’S OFFICE

The Office of the City Manager serves as the focal point for the executive leadership and direction of the city organization. The office works closely with the Mayor and City Commission to ensure that City programs and operations reflect policy goals and objectives established by the City Commission.

Thank you for your interest in the City of Alton. Your input is valuable as we work as a team to foster a proactive, responsive, and effective city government.

City Manager: Jorge Arcaute
Email: [email protected]

Asst. City Manager: Jeff Underwood
Email: [email protected]

CITY secretary

The City Commission appoints a City Secretary upon nomination by the City Manager.

The City Secretary attends every meeting of the City Commission and keeps accurate minutes of the proceedings thereof in a book to be provided for that purpose and engrosses and enrolls all laws, resolutions, and ordinances of the Commission, keeps the corporate seal, takes charge of and preserves all books records, papers, documents and files of the Commission, thereby serving as the City’s Records Management Officer; administers oaths, countersigns and attests contracts, and other legal instruments when executed by the authorized officers of the City; serves as the election official for all City elections.

  • Public notices for city meetings
  • Public Information Requests
  • Research services/minutes/ordinances/resolution/documents
  • Boards and commissions
  • Candidates elections and other special elections
  • Proclamations/special recognitions
  • Vital Statistics

City Secretary: Baudelia Rojas TRMC|CMC, CPM
Email: [email protected]
Phone: (956) 432-0760

MUNICIPAL COURT

The purpose of the Alton Municipal Court is to provide a fair, neutral and courteous administration of justice by providing accessible, efficient, impartial and well reasoned resolution of all court cases with a focus on customer service.

This court has original jurisdiction over fine-only offenses and exclusive jurisdiction over charges that occur within the jurisdiction of the court. The Judge is also a magistrate of the State of Texas, which means he or she can set bonds on other offenses above a Class “C” Misdemeanor.

 Judges

Presiding Judge: Carlos Ortegon
Associate Judge: Gustavo Martinez
Alternate Judge: Patty O’Caña-Olivarez

 Staff

Warrant Officer / Bailiff: Juan Mancha
Court Clerk: Aracely Rocha

Court sessions are held at 509 S Alton Blvd. (middle entrance between City Hall & Police Department) Tuesdays & Thursdays at 2:00p.m.

Office hours are Monday – Friday 8:00 a.m. – 5:00 p.m. Closed 12:00 p.m. – 1:00 p.m.

For all payment or balance due related questions call (956)432-0760.
For payment options click here

Resolving Tickets

You can take the first step to resolving your ticket by either one of the following:

PAYMENT OF FINE AND ENTERING A PLEA WITHOUT HAVING TO APPEAR BEFORE THE JUDGE.

If you desire to resolve your ticket without appearing before the Judge, you must enter a plea of either “guilty” or “no contest” and pay your assessed fines on or before your “Appearance Date”. Failure to do so may result with a warrant for your arrest and the denial of renewal of your drivers license.

Your plea must be submitted in writing and must include your full name, citation # and violations descriptions.

Guilty – you admit that the act is prohibited by law, you committed the act charged, and you have no defense or excuse for your act. A plea of guilty may be used against you in a civil suit if there was a traffic accident.

No Contest (Nolo Contendere) – you do not contest the state’s charge against you. A plea of nolo contendere cannot be used against you in a subsequent civil suit for damages.

If you feel you are not guilty of the charges, you must inform the court in writing or appear before the Judge. You will need to decide whether to hire an attorney to represent you and be prepared to defend your case.

PERSONAL APPEARANCE BEFORE THE JUDGE

If you desire to contest the charge(s) against you or if you cannot afford to pay, you must appear before the Judge on the date noted “Appearance Date” on your citation/summons. If you are not able to appear on the scheduled date due to a justifiable reason you must call the Court Clerk to schedule a new appearance date. Failure to do so will lead to the issuance of a Warrant for your arrest. Review and follow all Courtroom Rules to allow a smooth process. All individuals must check in with the Court Clerk prior to entering the courtroom.

Juvenile Appearance – Defendants under the age of 17 must appear in open court with a parent or guardian for all proceedings. Marriage removes the disability of minority. Parents of defendants who are younger than 17 years of age and who are married need not be summoned.

COURTROOM DECORUM

The Municipal Court of Alton, Texas has adopted its RULES OF THE COURTROOM, in order to provide efficiency, uniformity and fairness in conducting the business of this court.

Rules
  1. No weapons, or electronic equipment allowed
  2. All communicative devices must be turned off before entering
  3. No tank or halter tops, spaghetti strap blouses, muscle or undershirts, T-shirts with indecent, obscene, or profane words or language, graphics, or illustrations, or gang-related clothing
  4. All shirts must be tucked in
  5. No shorts of any kind
  6. No caps, hats, bandanas, sunglasses, sandals or bare feet
  7. No earrings allowed (males only)
  8. No food, drinks, gum, or tobacco products
  9. Use of obscene, profane language/signs or aggressive behavior WILL NOT BE TOLERATED
  10. Due to limited space, public may be asked to wait in the lobby
  11. Searches of person or property (purses) will be conducted upon entrance to courtroom

finance

The Finance Department of the City of Alton is committed to providing timely, accurate and complete financial information to the City Commission, other departments, and the community in general; to safeguard the financial resources of the City; and to comply with all pertinent Federal, State and local regulations.

The Finance Department is responsible for the processing of all financial related operations for the city. The functions necessary to perform are as follows: the processing of accounts payable, purchase orders, accounts receivable, maintaining the general ledger, and processing payroll. The Finance Director prepares the annual budget, amendments to the budget, monthly and annual financial reports for the City Commission, City Manager and other departments.

Finance Director: Rosie Tello CPM, CGFO
Email: [email protected]

Finance Clerk: Juan C Ortiz
Email: [email protected]

 AWARDS
PROCUREMENT
 BUDGETS
AUDITS
HB 1378 COMPLIANCE
HB 3693 COMPLIANCE

human resources

The Human Resources Department provides advice, support, and recommendations to all departments within the city with regards to its employees in an effort to make the City of Alton a premier municipal employer. HR’s role is to promote a work environment characterized by fair treatment of staff, open communications, personal accountability, trust and mutual respect.

MAJOR AREAS OF SERVICE INCLUDE:
  • Recruitment/Selection/Placement (Hiring)
  • Employee Relations/Constructive Discipline
  • Compensation/Classification
  • Incentives/Awards/Recognition
  • Drug and Alcohol Testing
  • Benefits Administration
  • Policy Development/Interpretation
  • Personnel File Management
  • Wellness Programs
  • Workers Compensation Program

Office Manager: Janie Gaytan
Email: [email protected]
Phone: 956-432-0760 ext 110

Employee Links
Company Website
 TML MultiState IEBP (Medical) Visit Website
Guardian (Dental & Vision) Visit Website
Texas Municipal Retirement System Visit Website
Unum Visit Website
Aflac Visit Website

Planning & Zoning

The Alton Planning & Zoning Department oversees all development within city limits  and follows-through with residents or commercial developers. We do this to assure adequate protection to the residents so that any infrastructure and home investments in the city are safe, efficient and of quality. This is achieved through enforcement of city and state regulations.

Please remember that the City of Alton is protecting the public from unsafe conditions when enforcing ordinances and codes. The City of Alton might also save you time and money when reviewing your project. Help us to do the right thing.

Position Representative Contact
Assistant City Manager Jeff Underwood [email protected]
Building Official Joseph E. Izaguirre [email protected]
Planner I Janie Flores [email protected]
Planning Clerk Irene Stewart [email protected]
You may also want to review the following:

Building Permits & Inspections
Business Requirements

City of Alton Police Department

There are many misconceptions when it comes to calling your local police department in order to file a report. Whether it is a complaint about a noisy neighbor to a crime in progress there are many similarities as well as differences to how they are all handled. Here are a few steps to help ease some of that confusion.

When law enforcement is needed there are two different manners in which to contact that agency by telephone.

911 (Emergency)

Only to be used in the event that there may be a reason to believe someone’s life is in danger or someone’s property is in the process of being stolen or damaged.

432-0700 (Non-Emergency)

To be used for everyday type of complaints ranging from complaints about neighbors to loose dogs to any other non life threatening incident.

Information that should be provided to the agency should be:
  • Address
  • Name of caller
  • Phone number from where they are calling
  • Description of what is happening
  • Description of any persons at the location involved in the incident
  • Description of any vehicles involved

Once the law enforcement officer arrives at the scene inform him/her of the incident. At this time the officer will make any arrests if necessary and if there is an opportunity to make that arrest. The officer will then make a full report and submit that report to the investigators.

It is important to note that the more information provided, the faster a case can be resolved. A lack of evidence or leads may slow down any investigation.

The dire need for law enforcement in general leaves agencies overwhelmed with criminal cases, so patience is important. Remember that even though a case may take a long time, your local law enforcement agency is always on the job.

City of Alton Fire Department

The Alton Fire Dept. has five fire trucks and personnel on call 24 hours a day. The trucks consist of two brush trucks, one rescue truck, one fire engine and one tanker to handle various types of emergencies. Our personnel consists of both paid and volunteer fire fighters working around the clock to serve the City of Alton and its citizens in case of an emergency. We encourage the citizens to always call 911 in case of an emergency as well as to report illegal burning and dumping of trash to our non-emergency line (956) 432-0740 and/or contact the Fire Department duty officer at (956) 205-8774. We encourage the citizens to follow these steps to prevent fires at home:

  1. Don’t leave candles burning at home unattended.
  2. Never leave food cooking on the stove unattended.
  3. Check all electrical outlets and never leave unnecessary electrical items on.
  4. Do not overload electrical outlets.
  5. Never let children play with matches or lighters.
  6. Don’t start fires close to the house (includes BBQ pits close to house or inside the garage or shed).

In case you are the victim of a house fire the Alton Fire Dept. is committed to assist you as much as possible thru various program assistance. For example we help you process with either the Salvation Army or the Red Cross. These agencies are available to the public in these circumstances. These agencies will ask for a report on the damage on your property which we provide. Remember… preventing fires at home starts with you!

Programs and Initiatives                                         
Fire Academy

The fire academy enrolled their first cadets in June 2015. It offers a daytime academy from 8 am – 5pm or part-time from 6 pm – 10 pm, Monday thru Friday for six months. Texas Commission on Fire Protection requires 497 hours in order to graduate as a fire fighter.

Fire Marshal’s Office

The office was established in 2012 and takes care of inspections, investigations and fire prevention programs. There are currently 6 investigators and 4 inspectors who are certified by the Texas Commission on Law Enforcement.

Cross Training

This program started in 2014. Fire department currently has 2 cross trained fire fighters who are certified as peace officers and the Police department has 1 officer certified as a fire fighter. Each individual provides service for both departments when needed.

Moorefield Air Base

A signed agreement between both organizations became effective November 1, 2015. A fire truck and 2 fire fighters are on site Monday-Sunday from 8 am – 5 pm. The air base is open 24 hours a day.

Alton Regional Training Center

THE FOLLOWING COURSES ARE OFFERED ONLINE:

Download course flyer if course is highlighted.  Complete form and email to [email protected].

ONSITE COURSES OFFERED:
  • Driver/Operator Pumper
  • Fire and arson Investigator
  • Basic Fire Academy
  • Fire Inspector
  • Fire Instructor I
  • Fire Instructor II
  • Fire Instructor III
  • Fire Officer I
  • Fire Officer II
  • Emergency Medical Responder
  • EMT – Basic
  • CPR and First Aid
  • Tactical Medic

Download course flyer if course is highlighted.  Complete form and email to [email protected].

COURSES ARE ACCREDITED BY THE FOLLOWING AGENCIES:
  • Texas Commission on Fire Protection
  • Texas Commission on Law Enforcement
  • Texas Department of State Health Services
  • American Heart Association
  • National Safety Council

For further information or if you have any questions, please contact Conrado Martinez III, Assistant Fire Chief at (956) 266-3953 or email at [email protected].  Registration can be paid by credit card by contacting the City of Alton offices at (956) 432-0760.

Alton Regional Training Center
Physical address: 201 W Dawes Ave., Alton Texas
Mailing address: 509 S. Alton Blvd., Alton Texas 78573
(956) 432-0740
(956) 432-0744 fax

Public Works

 Mission Statement

Alton Public Works Department is committed to provide efficient and diligent services in a safe, timely, professional and courteous manner, around the clock to better serve our residents and our community.  To promote and deliver excellent services to the city and residents, and take care of all important needs so that the public can have a quality and safe life.

Director: Rudy Garza, CPM
Supervisor: JC Calderon

Address: 401 W. Dawes Ave. Alton TX. 78573
Phone: (956)432-0792
Fax: (956) 519-1928
Email: [email protected]

The Alton Public Works Department is responsible for a variety of municipal tasks and projects that encompass the utilization of several divisions within the department.

The divisions are as follows:

  • Alton Solid Waste Services: garbage and brush collection
  • Streets Division: pot holes repairs, streets, right of ways and alleys maintenance, signage, sewer repairs, drainage, minor construction
  • Parks Division: parks and municipal buildings maintenance
  • Recycling Division: promoting, school presentations, collection and public education for recycling
  • Buildings Division: electrical, air conditioning, plumbing, minor construction of all municipal buildings
  • Shop Division: all departments vehicle fleet repairs
  • Animal Control: education, animal collections, enforcement of animal city ordinances, registration and permits for animals

Public Works also participates for long range development in conjunction with other city departments and provides quick response and follow-up to complaints from the general public.

recreation

Mission Statement

The mission of the Alton Recreation Department is to provide recreational, fitness, special events and wholesome community programs that are beneficial to and enhance the quality of life of the residents and visitors of Alton.

ALTON PARKS, RECREATION AND OPEN SPACE MASTER PLAN

Recreation Director: Samm Mercado, CPM
Email: [email protected]
Phone: (956) 432-0790

SCHEDULE OF EVENTS
  • Open Gym Basketball for players ages 16 and over – Monday thru Thursday from 4:00 to 8:15 pm.  Cost is $ 1.00 per visit.
  • E.S.L. Monday thru Thursday 8:30 am to 12 noon with Region One. For more information and registration call 984-6274.
  • E.S.L. Monday thru Thursday 5:00 pm to 8:20 pm with Region One. For more information and registration call 984-6274.
  • Vida Saludable: Support Group every Tuesday from 11:00 am to 12:30 pm.  For more information and registration call 585-1665 and speak with Veronica Flores Lee, R.N.
  • Salud Y Vida: MHP Salud – Rio Grande Valley Salud Y Vida Chronic Disease Management every Wednesday from 9:00 am to 12:00 noon.  For more information call 342-3094
  • Group Lifestyle Balance // Equilibrio De Estilo De Vida. For more information call Perla Rivera at 686-3784.
  • Spanish Citizenship on Tuesdays and Thursdays from 4:30 to 7:30 pm.  Contact Sara Herrera at 510-9659 for more information.
  • English Citizenship on Mondays and Wednesdays from 5:00 to 8:00 pm. Contact Kayla Montano at 624-5686 for more information.

Senior Center

Mission Statement

To enhance the lives of our seniors by providing educational and recreational programs that promote health, wellness, independence and longevity.

Alton Senior Center

Physical address: 249 W Dawes Ave., Alton Texas
Mailing address: 509 S. Alton Blvd., Alton Texas 78573
Phone: (956) 581-4851
Fax: (956) 519-3616

Site Manager: Rosalba Cantu
Email: [email protected]