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Welcome to the City of Alton, Texas


City Manager’s Office

The Office of the City Manager serves as the focal point for the executive leadership and direction of the city organization. The office works closely with the Mayor and City Commission to ensure that City programs and operations reflect policy goals and objectives established by the City Commission.

Thank you for your interest in the City of Alton. Your input is valuable as we work as a team to foster a proactive, responsive, and effective city government.

City Manager: Jeff Underwood
Email: [email protected]

Deputy City Manager:  Baudelia Rojas
Email:  [email protected]

Assistant City Manager:  Dr. Jonathan B. Flores, EdD
Email:  [email protected]

City Secretary

The City Commission appoints a City Secretary upon nomination by the City Manager.

The City Secretary attends every meeting of the City Commission and keeps accurate minutes of the proceedings thereof in a book to be provided for that purpose and engrosses and enrolls all laws, resolutions, and ordinances of the Commission, keeps the corporate seal, takes charge of and preserves all books records, papers, documents and files of the Commission, thereby serving as the City’s Records Management Officer; administers oaths, countersigns and attests contracts, and other legal instruments when executed by the authorized officers of the City; serves as the election official for all City elections.

  • Public notices for city meetings
  • Public Information Requests
  • Research services/minutes/ordinances/resolution/documents
  • Boards and commissions
  • Candidate elections and other special elections
  • Proclamations/special recognitions








Deputy City Manager/City Secretary: Baudelia Rojas CPM|TRMC, CMC
Email: [email protected]
Phone: (956) 432-0760

Assistant City Secretary:  Janie Flores, CPM
Email:  [email protected]

Municipal Court

The purpose of the Alton Municipal Court is to provide a fair, neutral and courteous administration of justice by providing accessible, efficient, impartial and well-reasoned resolution of all court cases with a focus on customer service.

This court has original jurisdiction over fine-only offenses and exclusive jurisdiction over charges that occur within the jurisdiction of the court. The Judge is also a magistrate of the State of Texas, which means he or she can set bonds on other offenses above a Class “C” Misdemeanor.


Presiding Judge: Carlos Ortegon
Associate Judge:  Eric Flores
Alternate Judge:  Victoria Flores


Court Clerk: Patty Cash

Court sessions are held at 509 S Alton Blvd. (middle entrance between City Hall & Police Department) Tuesdays & Thursdays at 2:00 p.m.

OFFICE HOURS ARE MONDAY – FRIDAY 8:00 A.M. – 5:00 P.M. CLOSED 12:00 P.M. – 1:00 P.M.

For all payment or balance due related questions call (956)432-0760.
For online payments, click here
For other payment options, click here

Resolving Tickets

You can take the first step to resolving your ticket by either one of the following:


If you desire to resolve your ticket without appearing before the Judge, you must enter a plea of either “guilty” or “no contest” and pay your assessed fines on or before your “Appearance Date”. Failure to do so may result in a warrant for your arrest and the denial of the renewal of your driver’s license.

Your plea must be submitted in writing and must include your full name, citation #, and violations descriptions.

Guilty – you admit that the act is prohibited by law, you committed the act charged, and you have no defense or excuse for your act. A plea of guilty may be used against you in a civil suit if there was a traffic accident.

No Contest (Nolo Contendere) – you do not contest the state’s charge against you. A plea of nolo contendere cannot be used against you in a subsequent civil suit for damages.

If you feel you are not guilty of the charges, you must inform the court in writing or appear before the Judge. You will need to decide whether to hire an attorney to represent you and be prepared to defend your case.


If you desire to contest the charge(s) against you or if you cannot afford to pay, you must appear before the Judge on the date noted “Appearance Date” on your citation/summons. If you are not able to appear on the scheduled date due to a justifiable reason you must call the Court Clerk to schedule a new appearance date. Failure to do so will lead to the issuance of a Warrant for your arrest. Review and follow all Courtroom Rules to allow a smooth process. All individuals must check in with the Court Clerk before entering the courtroom.

Juvenile Appearance – Defendants under the age of 17 must appear in open court with a parent or guardian for all proceedings. Marriage removes the disability of minority. Parents of defendants who are younger than 17 years of age and who are married need not be summoned.


The Municipal Court of Alton, Texas has adopted its RULES OF THE COURTROOM, to provide efficiency, uniformity, and fairness in conducting the business of this court.

  1. No weapons or electronic equipment allowed
  2. All communicative devices must be turned off before entering
  3. No tank or halter tops, spaghetti strap blouses, muscle or undershirts, T-shirts with indecent, obscene, or profane words or language, graphics, or illustrations, or gang-related clothing
  4. All shirts must be tucked in
  5. No shorts of any kind
  6. No caps, hats, bandannas, sunglasses, sandals or bare feet
  7. No earrings allowed (males only)
  8. No food, drinks, gum, or tobacco products
  9. Use of obscene, profane language/signs or aggressive behavior WILL NOT BE TOLERATED
  10. Due to limited space, public may be asked to wait in the lobby
  11. Searches of person or property (purses) will be conducted upon entrance to courtroom


The Finance Department of the City of Alton is committed to providing timely, accurate and complete financial information to the City Commission, other departments, and the community in general; to safeguard the financial resources of the City; and to comply with all pertinent Federal, State, and local regulations.

The Finance Department is responsible for the processing of all financial-related operations for the city. The functions necessary to perform are as follows: the processing of accounts payable, purchase orders, accounts receivable, maintaining the general ledger, and processing payroll. The Finance Director prepares the annual budget, amendments to the budget, monthly and annual financial reports for the City Commission, City Manager and other departments.

Finance Director: Rosie Tello CPM, CGFO
Email: [email protected]

Finance Clerk: Maribel Garza
Email: [email protected]

Accounting Clerk: Imelda Tovar
Email: [email protected]


The Government Finance Officers Association Distinguished Budget Presentation Award represents a significant achievement by the entity. It reflects the commitment of the governing body and staff to meeting the highest principles of government budgeting. To receive the budget award, the entity had to satisfy nationally recognized guidelines for effective budget presentation. These guidelines are designed to assess how well an entity’s budget serves as a policy document, a financial plan, an operations guide, and a communication device.


Human Resources

The Human Resources Department provides advice, support, and recommendations to all departments within the city with regards to its employees to make the City of Alton a premier municipal employer. HR’s role is to promote a work environment characterized by fair treatment of staff, open communications, personal accountability, trust, and mutual respect.

  • Recruitment/Selection/Placement (Hiring)
  • Employee Relations/Constructive Discipline
  • Compensation/Classification
  • Incentives/Awards/Recognition
  • Drug and Alcohol Testing
  • Benefits Administration
  • Policy Development/Interpretation
  • Personnel File Management
  • Wellness Programs
  • Workers Compensation Program

Human Resources Director: Janie Gaytan
Email: [email protected]
Phone: 956-432-0760 ext 106

Employee Links
Company Website
 TML MultiState IEBP (Medical) Visit Website
Guardian (Dental & Vision) Visit Website
Texas Municipal Retirement System Visit Website
Unum Visit Website
Aflac Visit Website

Planning & Zoning

The Alton Planning & Zoning Department works collaboratively with other agencies and entities to guide the growth of the city and its extra-territorial jurisdiction (ETJ) through land-use policies, decisions, and regulations adopted by the Mayor and the City Commission to promote an equitable and sustainable city accessible to all Altonians.

The Department is primarily responsible for reviewing subdivisions, site development plans and conducting inspections to ensure adherence to city ordinances and construction codes.

Staff is also responsible for various code enforcement and animal control ordinances related to the health and welfare of the community such as illegal dumping, weedy lots, abandoned vehicles and stray and vicious animals.

Planning Department
(956) 432-0760

Position Representative Contact
Planning Director Cristina Garcia, CPM [email protected]
Planner I/GIS Maria Pruneda [email protected]
Building Official Joseph E. Izaguirre [email protected]
Planning Clerk Jade Abrego [email protected]
Utility Inspector Manuel Garza [email protected]
Code Enforcement Officer Rafael Kafka [email protected]
Animal Control Officer Carlos Vasquez [email protected]

Building Permits & Inspections
Business Requirements
Alton Unified Development Code
Alton Zoning Map

Texas State Board of Plumbing Examiners – TSBPE
Texas Commission on Environmental Quality – TCEQ
Texas Department of Licensing & Regulation – TDLR
U.S. Department of Energy – U.S. DOE
State Energy Conservation Office – SECO
Energy System Laboratory:  Texas A&M Engineering Experiment Station – TEES
The South-Central Partnership for Energy Efficiency as a Resource – SPEER
Sharyland Water Supply Corporation – SWSC
Texas Department of State Health Services – DSHS
International Code Council – ICC

City of Alton Police Department

Assistant City Manager/Chief of Police:  Dr. Jonathan B. Flores EdD
Email: [email protected]

Non Emergency Line: (956) 432-0700
Emergency Line: 911

A Message from the Chief of Police:

Welcome to the Alton Police Department web-page. The men and women of the Alton Police Department are committed to providing all individuals residing or visiting the City of Alton with a quality and professional police service. Our mission is to safeguard the lives and property of every person improving their quality of life through a proactive community-oriented policing approach.

As we strive to continue to make the City of Alton one of the safest cities in the State of Texas we encourage our community to be vigilant and report any suspicious activity to our agency. It is through this partnership with our community that we can continue to efficiently and effectively deter the criminal element from impacting our City.

Dr. Jonathan B. Flores EdD
Chief of Police

Department Motto
“Community First”
Core Values
Professionalism, Integrity, Community

The Alton Police Department operates 24 hours a day 7 days a week and is comprised of the following divisions:
*Patrol Division
*Criminal Investigations Division
*Communications Division
*Reserve Officer Division
*Bike Patrol
*Cross Training Division: Police/Fire
*Alton Police Department Citizen Camera Program

Citizen Complaint Forms
Complaint form I
*Complaint form affidavit II
*Complaint form affidavit III

Vacation Watch Program
Vacation Watch Form

Take Me Home Program
Take Me Home Program Online Form

Alton Police Department Citizen Camera Program
Alton Police Department Citizen Camera Program

The program is intended to help people with disabilities get home.  It is a program that was developed by the Pensacola, Florida Police Department to better assist individuals with disabilities who may need extra help communicating in an emergency.  The Take Me Home Program database is maintained by the Alton Police Department is only accessible to public safety personnel.  All information is kept confidential.

For more information on the Take Me Home Program, contact Lieutenant George Ibarra at (956) 432-0700.

City of Alton Fire Department

Fire Chief: John Salinas
Email: [email protected]

The Alton Fire Department has five fire trucks and personnel on call 24 hours a day. The trucks consist of two brush trucks, one tanker, and two fire engines to handle various types of emergencies. Our personnel consists of both paid and reserve firefighters working around the clock to serve the City of Alton and its citizens in case of an emergency. We encourage the citizens to always call 911 in case of an emergency as well as to report illegal burning and dumping of trash to our non-emergency line (956) 432-0740 and/or contact the Fire Department duty officer at (956) 266-5868. We encourage the citizens to follow these steps to prevent fires at home:

  1. Don’t leave candles burning at home unattended.
  2. Never leave food cooking on the stove unattended.
  3. Check all electrical outlets and never leave unnecessary electrical items on.
  4. Do not overload electrical outlets.
  5. Never let children play with matches or lighters.
  6. Don’t start fires close to the house (includes BBQ pits close to house or inside the garage or shed).

In case you are the victim of a house fire the Alton Fire Dept. is committed to assist you as much as possible through various program assistance. For example, we help you process with either the Salvation Army or the Red Cross. These agencies are available to the public in these circumstances. These agencies will ask for a report on the damage on your property which we provide. Remember… preventing fires at home starts with you!


As of August 2017, the Alton Fire Department has been classified with an ISO 3 rating by the Insurance Services Office (ISO). ISO classifies communities from 1 (the best) to 10 (the worst) best on how well they score on the ISO Fire Suppression Rating Schedule, which grades such features as water distribution, fire department equipment, and manpower and fire alarm facilities.

Programs and Initiatives                                         


The fire academy enrolled its first cadets in 2015. It offers a daytime academy from 8 am – 5 pm or part-time from 6 pm – 10 pm, Monday through Friday for six months. Texas Commission on Fire Protection requires 497 hours to graduate as a firefighter.


The office was established in 2012 and takes care of inspections, investigations, and fire prevention programs. There are currently 1 investigator and 6 inspectors who are certified by the Texas Commission on Law Enforcement.


This program was established in 2014. The Police department has 1 officer certified as a firefighter. Each individual provides service for both departments when needed.


A signed agreement between both organizations became effective November 1, 2015. A fire truck and 2 firefighters are on site Monday-Sunday from 8 am – 5 pm. The airbase is open 24 hours a day.

Fire Department Appearance Request
If you are requesting the presence of the Alton Fire Department to be at your event function, please complete the appearance request form and submit to [email protected]
Appearance Request Form

Public Works


Alton Public Works Department is committed to providing efficient and diligent services in a safe, timely, professional and courteous manner, around the clock to better serve our residents and our community. To promote and deliver excellent services to the city and residents, and take care of all important needs so that the public can have a quality and safe life.

Public Works Director:  Mauro Sandoval IV
 401 W. Dawes Ave. Alton TX. 78573
Phone: (956) 432-0792
Fax: (956) 519-1928

The Alton Public Works Department is responsible for a variety of municipal tasks and projects that encompass the utilization of several divisions within the department.

The divisions are as follows:

  • Alton Solid Waste Services: garbage and brush collection
  • Streets Division: pothole repairs, streets, right of ways and alleys maintenance, signage, sewer repairs, drainage, minor construction
  • Parks Division: parks and municipal buildings maintenance
  • Recycling Division: promoting, school presentations, collection and public education for recycling
  • Buildings Division: electrical, air conditioning, plumbing, minor construction of all municipal buildings
  • Shop Division: all departments vehicle fleet repairs

Public Works also participates in long-range development in conjunction with other city departments and provides quick response and follow-up to complaints from the general public.


Mission Statement

The mission of the Alton Recreation Department is to provide recreational, fitness, special events and wholesome community programs that are beneficial to and enhance the quality of life of the residents and visitors of Alton.


Community Services Director: Samm Mercado, CPM
Email: [email protected]
Phone: (956) 432-0790

  • Open Gym Basketball for players ages 16 and over – Monday thru Thursday from 4:00 to 8:15 pm.  Cost is $ 1.00 per visit.
  • E.S.L. Monday thru Thursday 8:30 am to 12 noon with Region One. For more information and registration call 984-6274.
  • E.S.L. Monday thru Thursday 5:00 pm to 8:20 pm with Region One. For more information and registration call 984-6274.
  • Vida Saludable: Support Group every Tuesday from 11:00 am to 12:30 pm.  For more information and registration call 585-1665 and speak with Veronica Flores Lee, R.N.
  • Salud Y Vida: MHP Salud – Rio Grande Valley Salud Y Vida Chronic Disease Management every Wednesday from 9:00 am to 12:00 noon.  For more information call 342-3094
  • Group Lifestyle Balance // Equilibrio De Estilo De Vida. For more information call Perla Rivera at 686-3784.
  • Spanish Citizenship on Tuesdays and Thursdays from 4:30 to 7:30 pm.  Contact Sara Herrera at 510-9659 for more information.
  • English Citizenship on Mondays and Wednesdays from 5:00 to 8:00 pm. Contact Kayla Montano at 624-5686 for more information.
  • Nuestra Clinica del Valle:  Walking Group & Chair Yoga 8:00 to 9:15 am – Tuesday thru Thursday.
  • Community Fitness Program – Susana Leal:  9:15 to 10:15 am Monday, Tuesday Wednesday and Friday.

Senior Center


To enhance the lives of our seniors by providing educational and recreational programs that promote health, wellness, independence, and longevity.


Physical address: 349 W Dawes Ave., Alton Texas
Mailing address: 509 S. Alton Blvd., Alton Texas 78573
Phone: (956) 432-0790

Site Manager: Rosalba Cantu
Email: [email protected]

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